Jersey Mike's tops Chick-fil-A – but the rankings tell a bigger story - USA Today
Jersey Mike’s edges out the fast-food favorite in the rankings, but Chick-fil-A didn’t slip — the real story shows a shift in consumer expectations.
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By Staff reports, Mary Walrath-Holdridge
Wednesday, July 22, 2026 · 12h ago
Photo: Staff reports, Mary Walrath-Holdridge's photo
Chick-fil-A has been at the top of customer satisfaction rankings for over a decade, so how was it finally knocked off the fast food throne? This year, things went Jersey Mikes way, ending Chick-fil…Read more
